Sign in
Families sign in to the family portal, and the agency's team to its office. Both use the same secure sign-in page.
Families
In the family portal you sign the forms the agency sends you, confirm your child's upcoming visits or ask to cancel one, and receive the documents the agency shares with you.
Sign in to the family portalHow you get access
- When your child starts with us, the agency sends you an invitation by email.
- Open the link of the invitation and create your password. The link works for a few days, until you create the password.
- From then on, sign in here with that email and your password.
Didn't get the invitation?
Look in your spam folder first. If it is not there, or its link no longer works, call us or write to us and we will send you a new one.
Phone 786 530 7191
Agency staff
Your agency's administrator creates your account. Sign in with your work email and your password.
Staff sign-in- To reset your password, use your work email. If you cannot, ask your agency's administrator.
- If your agency asks for a second step, enter the code of your authentication app after your password, or sign in with your passkey. The first time, the page shows you how to set it up.
- Lost the phone with your authentication app? Call your agency's administrator.